This Data Deletion Policy explains how Pulse363 users can request and permanently delete their account and associated data.
Pulse363 is committed to providing users with transparent and secure control over their personal information.
1. In-App Data Deletion Feature
Pulse363 provides a built-in account and data deletion feature directly within the mobile application.
Users can permanently delete their account and associated personal data at any time.
2. How Users Can Delete Their Data
To delete your account and associated data:
- Open the Pulse363 mobile application.
- Navigate to:
Profile → Settings → Delete Account - Complete the required identity verification process.
- Confirm the deletion request.
Once confirmed, the deletion request will be securely processed.
3. Verification Requirement
For security and fraud prevention purposes, Pulse363 requires users to verify their identity before account deletion is completed.
Verification may include:
- Password confirmation
- OTP verification
- Email verification
- Device authentication
This process helps prevent unauthorized deletion requests.
4. What Data Is Deleted
Upon successful verification and confirmation, Pulse363 permanently deletes or anonymizes the following data from active systems:
- User profile information
- Email address
- Phone number
- Trusted contact data
- Safety check-in history
- Personal settings
- Uploaded profile images
- Associated app activity linked to the user
5. Data Retention Exceptions
Certain limited information may be retained temporarily if required for:
- Legal compliance
- Fraud prevention
- Security investigations
- Abuse prevention
- Enforcement of legal obligations
Any retained information is protected under strict security controls.
6. Deletion Processing Time
Most deletion requests are processed shortly after confirmation.
In some cases, complete removal from backups and distributed systems may take additional time as part of standard system maintenance and security procedures.
7. Third-Party Services
If third-party services are connected to your Pulse363 account, some information may also be subject to the privacy practices of those providers.
Users should review the policies of applicable third-party platforms where necessary.
8. Contact Us
If you experience issues deleting your account or require assistance, please contact:
Evonicsoft
Email: [email protected]
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