Welcome to Pulse363 (“Pulse363,” “we,” “our,” or “us”), a personal safety and check-in mobile application powered by Evonicsoft.
Your privacy and personal safety are important to us. This Privacy Policy explains how Pulse363 collects, uses, stores, protects, and shares your information when you use our mobile application, website, and related services.
By using Pulse363, you agree to the practices described in this Privacy Policy.
1. About Pulse363
Pulse363 is a personal safety and smart check-in platform designed to help users stay connected with trusted contacts through:
- Safety check-ins
- Emergency alerts
- Trusted contact notifications
- Real-time safety status updates
- Location sharing (when enabled)
- Personal safety monitoring features
Pulse363 is developed and operated by Evonicsoft.
2. Information We Collect
We may collect the following categories of information:
A. Personal Information
When you create an account or use our services, we may collect:
- Full name
- Email address
- Phone number
- Profile photo (optional)
- Emergency contact information
- Account credentials
B. Device Information
We may automatically collect:
- Device type
- Operating system
- App version
- IP address
- Device identifiers
- Crash reports and diagnostics
C. Location Information
Pulse363 may collect real-time or background location data only when you grant permission.
Location data may be used for:
- Safety check-ins
- Emergency alerts
- Sharing live location with trusted contacts
- Improving emergency response features
Location access is an essential part of Pulse363’s core safety functionality, including safety check-ins, emergency alerts, and trusted contact notifications. Certain features of the application may not function properly without location permissions enabled. Users may manage permissions through device settings; however, disabling location access may limit or disable critical safety features within the app.
D. Usage Information
We may collect information about how you interact with the app, including:
- Feature usage
- Session activity
- Notification interactions
- Safety alert activity
- App performance data
3. How We Use Your Information
We use collected information to:
- Provide and maintain Pulse363 services
- Enable safety alerts and check-ins
- Notify emergency or trusted contacts
- Improve app performance and user experience
- Detect fraud, abuse, or security risks
- Provide customer support
- Comply with legal obligations
We do not sell your personal information to third parties.
4. Emergency & Trusted Contact Features
Pulse363 allows users to add trusted contacts for safety purposes.
When certain safety features are activated, such as emergency alerts or failed check-ins, selected information may be shared with trusted contacts, including:
- Your name
- Alert status
- Shared location (if enabled)
- Emergency messages
Users control which contacts are added and what permissions are granted.
5. Data Storage and Security
We implement industry-standard security measures to protect your information, including:
- Secure encrypted connections (HTTPS/SSL)
- Authentication and access controls
- Secure cloud infrastructure
- Restricted administrative access
- Monitoring and abuse prevention systems
While we work to protect your data, no system can guarantee absolute security.
6. Data Retention
We retain user information only as long as necessary to:
- Provide our services
- Maintain account functionality
- Meet legal obligations
- Resolve disputes
- Enforce policies
Users may request permanent deletion of their data at any time through the in-app data deletion feature or by contacting us.
7. Account and Data Deletion
Pulse363 provides users with a dedicated in-app account deletion feature.
When a user requests account deletion:
- The user must complete identity verification.
- The deletion request is securely processed.
- Personal account data is permanently deleted from our active systems.
- Associated safety data and profile information are removed.
Some limited information may be temporarily retained where legally required, necessary for fraud prevention, dispute resolution, or security compliance.
For additional details, please review our Data Deletion Policy below.
8. Third-Party Services
Pulse363 may use trusted third-party providers for:
- Cloud hosting
- Analytics
- Push notifications
- Authentication services
- Crash monitoring
These providers may process information solely for operational purposes and under appropriate security obligations.
9. Children’s Privacy
Pulse363 is not intended for children under the age required by local laws without parental or guardian consent.
We do not knowingly collect personal information from children in violation of applicable laws.
10. Your Rights
Depending on your location and applicable laws, you may have rights to:
- Access your information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent
- Restrict certain processing activities
- Request a copy of your data
You may contact us to exercise these rights.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will become effective when posted on our website or within the application.
We encourage users to review this policy regularly.
12. Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact:
Evonicsoft
Email: [email protected]